Privacy Policy | Utopia Docs

Cookies are small pieces of data stored in the browser of visitors to a website, generally used to track settings selected by users and actions taken on a website.

This website uses cookies to improve your experience while browsing the website. Of these cookies, the cookies that are categorized as necessary are stored on your browser, as they are essential for the basic functionality of the website to function. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored on your browser only with your consent. You also have the option to cancel these cookies. However, disabling some of these cookies may affect your browsing experience.

We receive, collect and store information that you add to our website or otherwise provide to us. In addition, we collect the IP address used to connect your computer to the Internet; login data; email address; password; computer and internet information and purchase history. We may use tools to measure and collect browsing information, including page response times, total time spent on certain pages, page interaction information and the methods used to leave the page. We also collect personally identifiable information (including name, email, comments, feedback, recommendations and personal profile.

How we collect this information:

When you carry out a transaction on our website, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will be used for the specific actions mentioned below only.

To provide and operate the Services;

To provide our Users with ongoing technical assistance and support to the customer;

In order to contact our Visitors and Users with general or personalized notices related to the service and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred non-personal information that may be used by us or our business partners to provide and improve our respective services;

To comply with any applicable laws and regulations.

Where do you store this information?

Our business is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the Wix.com database. Wix.com stores your information on secure servers behind a firewall.

Wix.com complies with PCI DSS (Payment Card Industry Data Security Standards (PCI DSS) rules and is recognized as a Tier 1 vendor.

PCI DSS is an information security standard for organizations or businesses that accept credit card payments. This standard helps create a secure environment, improving the quality of cardholder data and reducing credit card fraud.

How can we contact you:

We may contact you to notify you of your account, to help you resolve an issue related to your account, to resolve a payment dispute, to collect fees or debts, for surveys or questionnaires, for news about our company or for any other reason that it is necessary to revise our contract in accordance with local laws. For this, we may contact you via email, telephone, text messages and mail.

We have the right to modify this privacy policy at any time, so please check back regularly. Changes will be put into effect immediately after the change on our website. If we make changes to the materials in this policy, we will notify you so that you are aware of the information we collect and how we use it.

If you no longer want us to collect your personal information, please contact us by phone or send us a message.